Excellence in Service Redesign

Is your authority spending a fortune on BPI training and thinking there must be a better way?

…….. We offer free Business Improvement Training (BIT) available to NW public sector organisations funded by the Learning and Skills Council.

Jean Hunter, the Chief Executive of South Ribble, confirmed that they have used the free Business Improvement Training to save a staggering £2.7 million. 52 people from across the council having been trained as part of their C-Smart programme. Chorley, Rochdale and others have also benefited with one council in advanced discussions about putting over 200 people through it.

Given the current fiscal climate this is a real “no brainer” and we strongly encourage any public sector organization in the NW to make more of it!

The training will give your staff key skills in lean tools and techniques that are applied immediately as part of the course. Authorities like Preston, Chorley, Wirral and Rochdale are already making good use of it and we are aiming to have a total of 400 people through the training by April 2010.

This section of the site will give you access to contact details, case studies, and examples of best practice.

If you want to know more about the training offer please contact ESR Programme Lead Catherine.
Read about the course content in more detail here: Course content
Click here to view case studies from real projects undertaken whilst training: Case Studies
BIT Support Meetings, you can access previous meeting documents and minutes here BIT Support/Steering Group

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