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We're Moving To The CoP!!

As you may already know, the NWEGG website will soon no longer exist as all current and future events, library items, presentations, case studies and much more will all be on the IDeA's Communities of Practice (CoP) site. Within the CoP we have created a NWEGG online community that has four sub communities, one for each of our programme areas which are: Excellence in Frontline Service Delivery, Effective Information Sharing and Security, Right Track North West and Excellence in Service Re-design. Each of these communities are still under construction as we are in the process of migrating members and other related information over to the CoP. As we do this you may contribute into helping us set up a valuable and meaningful community by joining one or more of the NWEGG communities and introducing yourself in the 'Welcome and Introductions' forum. You may also share content on each of the communties via the Wiki, Blog or Forums.

We suggest that you register for the NWEGG CoP as soon as possible in order for the migration process to progress, so to register please follow the steps below:

1. You will need to have a Community of Practice account. If not please follow this link: http://www.communities.idea.gov.uk/welcome.do

2. To access any of the following communities please click on the links provided:

NWEGG Community of Practice

NWEGG Excellence in Frontline Service Delivery CoP

NWEGG Effective Information Sharing and Security CoP

NWEGG Excellence in Service Re-design CoP

NWEGG Right Track North West CoP

NWEGG Upcoming Events

7th September 10
NW ISSG meeting followed by Government Connect regional workshop
Location: Marriott Hotel, Manchester Airport

21st September 10
Northgate CRM Roundtable Discussion
Location: The Investment Centre, Arvato 4th Floor, Stanley Road, Bootle, Merseyside, L20 3LT

22nd September 10
Online School Admissions - Engaging with other key stakeholders & schools
Location: TBC

24th September 10
Online Free School Meals - My Project Where do I start?
Location: Trafford - Venue TBC

27th September 10
ESR - Mobile and Flexible – New Ways of Working
Location: North West Fire Control Ltd, Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington, Cheshire, WA5 3UZ

30th September 10

Tell Us Once- The Journey

Location: City Learning Centre, Bathhurst Road, Blackpool

5th October 10

Social Media in the Public Sector

Location: North West Fire Control Ltd, Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington, Cheshire, WA5 3UZ

14th October 10
Excellence in Frontline Service Delivery Networking Event
Location: TBC

19th October 10
Online School Admissions - Business Process Change
Location: Bolton Town Hall, Victoria Square, Bolton BL1 1RU

26th October 10
Online Free School Meals - Communications working with Schools
Location: Sale Waterside, Trafford, M33 7ZF

11th November 10
Excellence in Service Redesign Networking Meeting
Location: TBC

16th November 10
RTNW Networking Meeting
Location: TBC

23rd November 10
Online Free School Meals - Engaging other key stakeholders
Location: TBC

For further information or to register for any of the above events please click here

This image was sourced from www.erie.pa.us/images/ summer-flower.pngon the 01/06/2010.


Is your authority spending a fortune on BPI training and thinking there must be a better way? …….. We offer free Business Improvement Training (BIT) available to NW public sector organisations funded by the Learning and Skills Council and run by NA Consulting. The training will give your staff key skills in lean tools and techniques that are applied immediately as part of the course. Authorities like Preston, Chorley, Wirral, Rochdale and South Ribble are already making good use of it and we are aiming to have a total of 400 people through the training by April 2010. Click here to find out more, access case studies and instructions on what to do next!

7th September 10
NW ISSG meeting followed by Government Connect regional workshop
Location: Marriott Hotel, Manchester Airport
We shall hold a NW Information Sharing and Security Group meeting followed by a NW regional Government Connect regional workshop.

21st September 10
Northgate CRM Roundtable Discussion
Location: The Investment Centre, Arvato 4th Floor, Stanley Road, Bootle, Merseyside, L20 3LT
As part of our series of ‘CRM Round Table discussions’, we will be holding a round table discussion on Northgate CRM at Sefton on the morning of 21st September 2010.

22nd September 10
Online School Admissions - Communications and Key Stakeholders
Location: TBC
This roundtable event designed to be a practical learn and share session to support practitioners to set up and run an effective Online School Admissions service within their authorities

13th July 10
Lane Fox kicks off campaign to get millions online
The UK's digital champion, Martha Lane Fox, has launched a campaign to get millions of people online by the 2012 London Olympics, with the blessing— but not the financial backing— of the government.

1st July 10
NWEGG Launches Online Community
Find out how to join NWEGG's online communnity...

22nd June 10
What lies in the future... for ContactPoint
More about Contact Point database

info4local Subject Documents

Number 10: Structural reform plans

Combined Online Information System: Publishing data from the database

Local Innovation: Awards blog

Good progress on end of life care but more to be done

Local Government Improvement and Development: Collaborating online

End of Life Care Strategy: Second annual report

Improvement Network: Tools and benchmarks

Q&A with the Deputy Prime Minister

Greg Clark visits the Planning Inspectorate

BIS: Evaluation of the Skills Accounts trials - Universal, IES and level thre...

All the above links go to an external website.

Business Support Group for Online School Applications and Online Free School Meals
This project page is to support the Connect Digitally programme on the take-up of Online School Admissions and Online Free School Meal Applications in North West Local Authorities. Regular updates, news items and case studies will be posted here.

Excellence in Frontline Service Delivery
This group has been formed to share experience and good practice amongst all public sector staff involved in any aspect of customer service and its membership reflects this.

Excellence in Service Redesign
This is the landing page for business process improvement professionals working in the North West.

view full projects list